FAQs

Ticket Sales

Options for buying:

Thrasher adds a handling fee of 5.5% per order except for cash/check sales.

All ticket sales are final; no refunds or exchanges are allowed.

Everyone needs a ticket, except children under the age of 2.

We have eliminated paper tickets at this time. When ordering through our website or over the phone (as long you provide an email address!) you will receive a QR code via email that you will be able to show at will call – simply bring up the code on your phone or print it out and bring along.

Some events on our calendar may still have specific health and safety requirements based on artist requests. Please check each specific event for the latest updates and guidelines as entry requirements are subject to change.

COVID - 19 INFORMATION
Masks are optional at this time.  Some events on our calendar may still have specific health and safety requirements based on artist requests. Please check each event for the latest updates and guidelines, as entry requirements are subject to change.

Attending the Event

Doors and full bar open 45 minutes before the event.

Street & Limited Lot Parking only — but it’s FREE! [click here to view a parking map]

An accessible parking stall and wheelchair-accessible entrance is available on the north side of the building. Call us at 920-294-4279 if you have any questions or needs.

There are no assigned seats at Thrasher Opera House.  

Smoking / Vaping is not permitted in the venue.  

We have a full bar in the gallery; no food or beverage carry-ins are allowed.

Anything you buy at the Thrasher bar may be brought back to your seat.

Please silence all electronic devices.

Please, no flash photography during a performance. Also, please consider those in the back of you when holding up cell phones to take non-flash pictures. Move to the side aisle or the back of the room. Or better yet, why not just put your phone away and be fully in the moment as you experience any live, one-of-a-kind performance!

Rotating art exhibits are on display in the gallery year-round.

Cancellations: If the artist is here, it’s on with the show! Check the Thrasher website for the latest updates, and please keep in mind that we cannot control the weather!

Dress code: casual! Don’t let the name “opera house” scare you!

Gift certificates are available in any denomination, and are valid for one year from the date of purchase. Please call the office at 920-294-4279 to place an order.

Office Hours: Monday through Friday, 10 a.m. to 4 p.m.

The Thrasher Opera House is a 501(c)3 nonprofit organization, Charity number 39-1915602. All donations are tax-deductible to the fullest extent of the law.